OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the picture. We ensure accurate representation through high-quality images and detailed descriptions.

Our commitment to transparency guarantees that what you see is what you get, providing confidence in your purchase experience with us.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard under 'Order History' or 'My Purchases'. Alternatively, we email a copy to you upon completion of your purchase. For any assistance accessing your receipt or account, our customer support team is available to help promptly resolve any inquiries.

How can I return an item?

To initiate a return, please contact our customer service team within the specified return period. We will guide you through the process, including providing a return authorization and instructions for packaging and shipping the item back to us. Once received, we'll promptly process your return according to our return policy.

Will you restock items indicated as “out of stock?”

We strive to restock items indicated as 'out of stock' as quickly as possible. Availability updates are regularly posted on our website. You can also sign up for notifications to receive alerts when the item is back in stock. Our goal is to provide timely updates and ensure customer satisfaction

Where can I ship my order?

We offer shipping to addresses within the specified regions during checkout. Please ensure the accuracy of your shipping address to avoid delays. For international orders, please review our shipping policies or contact our customer service for assistance with specific shipping inquiries or arrangements.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS