Overview

1. Overview

At Furniture & Design SS Limited, we are committed to ensuring your satisfaction with our gardening equipment, including lawn mowers, trimmers, vacuum cleaners, and other related products. If you are not entirely satisfied with your purchase, we are here to help.

2. Returns

You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email address] and send your item to: [your business address].

6. Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Downloadable software products
• Perishable goods

7. Contact Us

If you have any questions on how to return your item to us, contact us at:

Furniture & Design SS Limited
Email: [email protected]
Address: 178 Nicholls Street, Coventry, England, CV2 4GQ

Thank you for shopping with Furniture & Design SS Limited.